FAQs
1. Will This Case Fit My Phone?
Absolutely! We tailor our cases to fit specific models perfectly. Just select your phone model from the dropdown menu on the product page, and we'll show you the cases that are made for your device.
2. How Durable Are Your Cases?
Our cases are like the superheroes of phone protection—strong, reliable, and always there when you need them. Whether you’re a frequent dropper or just want peace of mind, we’ve got cases that can handle it all—from slim protection to military-grade toughness.
3. Can I Customize My Phone Case?
Yes, you can! Choose from a variety of designs to create something uniquely yours. Your phone, your style!
4. What Materials Are Your Cases Made From?
We use premium materials like shock-absorbing TPU, eco-friendly leather, and scratch-resistant polycarbonate. Our cases are designed to protect your phone and the planet—stylishly.
5. How Do I Clean My Phone Case?
Keeping your case fresh is easy! Just wipe it down with a damp cloth and mild soap. For tougher stains, a little rubbing should do the trick. Avoid harsh chemicals to keep your case looking new.
6. How Long Will It Take to Receive My Order?
Once you’ve placed your order, our team gets right to work. Standard shipping usually takes 6-9 business days, but we also offer expedited shipping if you need your case in a flash.
7. Do You Offer International Shipping?
No. We ship just in the United Kingdom.
8. What Is Your Return Policy?
If your case isn’t quite what you expected, no worries! We offer hassle-free returns within 90 days of delivery. Just contact our support team, and we’ll guide you through the process.
9. Are Your Cases Environmentally Friendly?
We care about the planet as much as you do. Our eco-friendly collection features cases made from biodegradable materials and recycled plastics. Protect your phone and the environment at the same time.
10. How Do I Track My Order?
Once your order ships, we’ll send you a tracking number via email. You can use that to follow your case’s journey from our warehouse to your door. Can’t wait to meet your new case? Neither can we! Track your order in the mean time!
11. What If I Have Questions Not Covered Here?
We’re here to help! Reach out to us via email at info@phonetechtronics.com. Our friendly customer support team is always ready to assist with any queries or concerns.
Contact Information
- Store Name: Phone Tech-Tronics
- Company Name: Phone Tech-Tronics Limited
- Company Number: 15933628
- Phone: +447768509676
- Email: info@phonetechtronics.com
- Website: www.phonetechtronics.com
- Address: 22 Froddington Road, Portsmouth PO5 4LB, United Kingdom
Opening Hours: Monday to Friday - 9:00 AM to 5:00 PM (ET)
Response Time: Our customer service team typically responds within 48 hours during business days.
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